LEGAL NOTICE AND PRIVACY POLICY

Information in compliance with personal data protection regulations

In Europe and in Spain, there are data protection regulations designed to safeguard your personal information, which are mandatory for our entity.

For this reason, it is very important for us that you fully understand what we are going to do with the personal data we request from you.

Therefore, we will be transparent and give you control over your data, using clear and simple language and providing straightforward options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.

Thank you very much for your cooperation.

• Who are we?

Our company name: THE BEST GROUP IBIZA S.L.
Our CIF / NIF: B 87215133
Our main activity: Real estate. Purchase, sale, and rental of properties.
Our address: C/ Siguero, No. 3, 28035 – Madrid (Madrid)
Our contact telephone number: 650219088
Our contact email address: [email protected]
Our website: https://www.thebestibiza.com/

For your confidence and security, we inform you that we are an entity registered in the following Commercial Registry / Public Registry:

We are at your disposal; please do not hesitate to contact us.

• What will we use your data for?

In general terms, your personal data will be used to maintain a relationship with you and to provide you with our services.

Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

• Why do we need to use your data?

Your personal data are necessary for us to maintain a relationship with you and to provide you with our services. In this regard, we will make available to you a series of checkboxes that will allow you to clearly and simply decide on the use of your personal information.

• Who will have access to the information we request?

In general, only duly authorized personnel within our entity will have access to the information we request from you.

Likewise, entities that need access to your personal information in order for us to provide our services may also have access to it. For example, our bank will have access to your data if payment for our services is made by card or bank transfer.

Additionally, public or private entities to whom we are legally obliged to provide your personal data will also have access to your information. For example, tax law requires us to provide the Tax Agency with certain information regarding financial transactions exceeding a specific amount.

If, aside from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide in this regard.

• How will we protect your data?

We will protect your data by implementing effective security measures based on the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy, and annual audits and controls are carried out to verify that your personal data remain secure at all times.

• Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not as safe. For example, the European Union provides a secure environment for your data. Our policy is not to send your personal information to any country that does not ensure an adequate level of data protection.

If, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your prior consent and apply effective security measures to reduce the risks of transferring your personal information to another country.

• How long will we retain your data?

We will retain your data for the duration of our relationship and for as long as required by law. Once the applicable legal retention periods have expired, we will securely and environmentally responsibly delete them.

• What are your data protection rights?

At any time, you may contact us to find out what information we hold about you, to correct it if it is incorrect, and to delete it once our relationship has ended, where legally possible.

You also have the right to request the transfer of your information to another entity. This right is known as “data portability” and may be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address so that we can verify your identity.

At our offices, we have specific forms available to request these rights, and we offer our assistance in completing them.

To learn more about your data protection rights, you may visit the website of the Spanish Data Protection Agency (www.aepd.es).

• Can you withdraw your consent if you change your mind at a later time?

You may withdraw your consent at any time if you change your mind about the use of your data.

For example, if you were previously interested in receiving advertising about our products or services but no longer wish to receive such communications, you may inform us by using the objection to processing form available at our offices.

• If you believe your rights have not been respected, where can you file a complaint?

If you believe that your rights have not been respected by our entity, you may file a complaint with the Spanish Data Protection Agency through any of the following means:

Electronic headquarters: www.aepd.es
Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001 – Madrid

By telephone:
Tel. 901 100 099
Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or legal representative.

• Will we create profiles about you?

Our policy is not to create profiles of users of our services.

However, there may be situations in which, for service provision, commercial, or other purposes, we need to create information profiles about you. An example could be the use of your purchase or service history in order to offer you products or services tailored to your preferences or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorized persons who may attempt to use it for their own benefit.

• Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those explained to you. However, if we need to use your data for different activities, we will always request your prior permission through clear options that will allow you to decide accordingly.